The increasing popularity of High-Deductible Health Plans have sent the portion of a healthcare bill that is the responsibility of the...

At times like these, it can be easy to focus on yourself and your immediate family and surroundings. In the middle of a global pandemic,...

In its most recent package of bills aimed at helping Americans during the coronavirus pandemic, Congress included a measure that will...

Just about every movie and episode of a television show deals with some unintended consequence. A character decides or is told to do...

“Kicking the tires” is an old saying that nobody really knows the origins of, but it is meant to convey an image of evaluating a car’s...

That there is a healthcare crisis in America should be about as surprising to people as the sky being blue. Healthcare costs have been...

As children, we try to negotiate everything, like going to bed later, not having to clean our rooms, or eating our vegetables. We are...

There is no shortage of memes to illustrate the dumpster fire that 2020 has been for so many people around the world. Just about everyone...

This blog post could be started using a number of different cliches to provide a snapshot of what is going to be discussed -- when life...

For some people, a job is more than a job; it's a calling. Stephanie Work, the Director of Revenue Recovery at Preferred CMS, believes...

Six months into the coronavirus pandemic and hospitals and healthcare providers are now beginning to realize the biggest problem they are...

Matt Kiefer has spent two decades helping patients with their medical bills, on both sides of the transaction. Kiefer started as a...

Bad debt used to be a seemingly insignificant piece of the revenue cycle years ago. But during the past 14 years, thanks to the highly...

When placing unpaid accounts with a collection agency, you are creating an extension of y our brand. If that agency is not nice to your...

Collecting on bad debt is not a core competency for most companies in the healthcare industry. Many companies try to do it on their own — an