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Feb 8
4 min

How Healthcare Providers Can Improve Their Revenue Recovery

The increasing popularity of High-Deductible Health Plans have sent the portion of a healthcare bill that is the responsibility of the pa...

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'Preferred Gives Back' Helps Those in Need

Matt Kiefer

Jan 31
2 min

'Preferred Gives Back' Helps Those in Need

At times like these, it can be easy to focus on yourself and your immediate family and surroundings. In the middle of a global pandemic, ...

3 views0 comments

Understanding How Surprise Medical Bills Are Changing

Matt Kiefer

Jan 26
2 min

Understanding How Surprise Medical Bills Are Changing

In its most recent package of bills aimed at helping Americans during the coronavirus pandemic, Congress included a measure that will imp...

2 views0 comments

Fighting Back Against Unintended Consequences

Matt Kiefer

Jan 20
2 min

Fighting Back Against Unintended Consequences

Just about every movie and episode of a television show deals with some unintended consequence. A character decides or is told to do some...

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The Questions to Ask When Evaluating A Collection Agency

Matt Kiefer

Nov 30, 2020
2 min

The Questions to Ask When Evaluating A Collection Agency

“Kicking the tires” is an old saying that nobody really knows the origins of, but it is meant to convey an image of evaluating a car’s ti...

12 views0 comments

The Cost of The Healthcare Crisis on Americans

Matt Kiefer

Nov 17, 2020
2 min

The Cost of The Healthcare Crisis on Americans

That there is a healthcare crisis in America should be about as surprising to people as the sky being blue. Healthcare costs have been ri...

3 views0 comments

Matt Kiefer

Oct 28, 2020
2 min

Don't Be Afraid to Negotiate

As children, we try to negotiate everything, like going to bed later, not having to clean our rooms, or eating our vegetables. We are wil...

3 views0 comments

How COVID-19 Has Impacted the Revenue Cycle Management Industry

Matt Kiefer

Oct 23, 2020
2 min

How COVID-19 Has Impacted the Revenue Cycle Management Industry

There is no shortage of memes to illustrate the dumpster fire that 2020 has been for so many people around the world. Just about everyone...

3 views0 comments

Opportunity is Knocking for Healthcare Providers

Matt Kiefer

Sep 25, 2020
2 min

Opportunity is Knocking for Healthcare Providers

This blog post could be started using a number of different cliches to provide a snapshot of what is going to be discussed -- when life h...

1 view0 comments

Getting to Know the Team at Preferred CMS: Stephanie Work

Matt Kiefer

Sep 15, 2020
2 min

Getting to Know the Team at Preferred CMS: Stephanie Work

For some people, a job is more than a job; it's a calling. Stephanie Work, the Director of Revenue Recovery at Preferred CMS, believes th...

5 views0 comments

Hospitals Addressing Their Ultimate Pain Point

Matt Kiefer

Sep 1, 2020
2 min

Hospitals Addressing Their Ultimate Pain Point

Six months into the coronavirus pandemic and hospitals and healthcare providers are now beginning to realize the biggest problem they are...

1 view0 comments

The Shifting Tides of Healthcare Finance

Matt Kiefer

Aug 6, 2020
3 min

The Shifting Tides of Healthcare Finance

Matt Kiefer has spent two decades helping patients with their medical bills, on both sides of the transaction. Kiefer started as a regist...

6 views0 comments

Matt Kiefer

Jul 30, 2020
2 min

Bad Medicine

Bad debt used to be a seemingly insignificant piece of the revenue cycle years ago. But during the past 14 years, thanks to the highly fa...

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The Questions Healthcare Facilities Should Ask When Hiring a Collection Agency

Matt Kiefer

Jul 23, 2020
3 min

The Questions Healthcare Facilities Should Ask When Hiring a Collection Agency

When placing unpaid accounts with a collection agency, you are creating an extension of y our brand. If that agency is not nice to your p...

9 views0 comments

Why Healthcare Facilities Need to Focus on Their Core Competencies

Matt Kiefer

Jul 16, 2020
2 min

Why Healthcare Facilities Need to Focus on Their Core Competencies

Collecting on bad debt is not a core competency for most companies in the healthcare industry. Many companies try to do it on their own — an

4 views0 comments

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