Pamela Gafford

 Senior Vice-President of Administration

Pamela is an equity owner and she started with Preferred on May 20, 1991.  She began as a collector, learning the business from the ground up. She has served in every job description within the company; however, her primary focus has been in Bad Debt and EBO Collections.  She has served as Director of Collections, Director of the EBO, Director of Support, as well as Director of Operations. 


Pam loves this business and it is exhibited in her daily work.  If you were to ask her what part of the company business she enjoys most, she would fall back to her roots and say, “ I love working bad debt accounts and talking to patients and consumers on the phone.”