What makes Preferred  different?

Many agencies, when competing for your business, will overpromise and underdeliver. Preferred has been in business for more than 30 years with some of the same clients since inception. When we partner with you, we are not merely acting as a vendor performing collection services or extended business office service. We provide invaluable feedback to your teams on trends we are seeing like bad data, missing data that is affecting your front end collections.


We also convey industry trends, recent legislation and court cases that can keep you out of court. When you have government agencies like the Consumer Financial Protection Bureau (CFPB) trying to create law by imposing over burdensome fines and rulings while also positioning themselves in a power grab to have first party creditors fall under their purview, it is increasingly important to have an agency that understands, communicates to you and can minimize your exposure.

Preferred has two past presidents of the Florida Collectors Association still serving on the board as well as serving the American Collectors Association International, the collection industry trade group. This helps to shape policy at the state and local level. For more information, click the FCA link below.